FQA

FQA Juanita July 25, 2023

1. What is Massiit Store?
Massiit Store is an online boutique that offers a wide range of stylish and trendy women’s clothing. We aim to provide fashionable outfits for every occasion, from casual wear to elegant evening dresses, all while offering high-quality fabrics and designs.

2. How can I place an order?
To place an order, simply browse through our collection, select the items you’d like to purchase, and add them to your shopping cart. Once you’re ready, proceed to checkout, where you’ll enter your shipping information and payment details.

3. What payment methods do you accept?
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express) and PayPal.

4. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

5. Can I cancel or modify my order after placing it?
We process orders quickly, so we may not be able to make changes once the order is placed. If you need to cancel or modify your order, please contact us as soon as possible at [email protected], and we’ll do our best to assist you.

6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of receiving your order. The items must be in their original condition with tags attached. Please refer to our Return & Exchange page for detailed instructions on how to initiate a return or exchange.

7. Do you offer international shipping?
Yes, we offer international shipping to various countries. Shipping fees and delivery times may vary based on your location.

8. How can I contact customer support?
If you have any questions or need assistance, feel free to contact our customer support team at [email protected]. We’ll be happy to help!